Real-Time AI Monitoring: Alert Best Practices
In the fast-paced world of AI, your brand reputation can change in hours. Real-time monitoring with intelligent alerts ensures you catch and address issues before they impact your business.
Why Real-Time Matters
3.2x
Faster crisis detection
87%
Issues caught within 1 hour
4hrs
Average fix time with alerts
Alert Configuration Strategy
Priority Levels
Critical (Immediate Response)
- • Severe misinformation about your brand
- • Negative sentiment spike over 30%
- • Competitor overtaking in key queries
High (Within 4 Hours)
- • New negative patterns emerging
- • Accuracy drops below 80%
- • Missing from important queries
Medium (Within 24 Hours)
- • Gradual sentiment decline
- • New competitor mentions
- • Outdated information detected
Essential Alert Types
Sentiment Alerts
- • Negative sentiment threshold breach
- • Sudden sentiment changes (±15%)
- • Sentiment divergence across models
Accuracy Alerts
- • Factual errors detected
- • Outdated information flagged
- • Hallucination patterns identified
Competitive Alerts
- • Competitor mentioned more frequently
- • Lost position in comparisons
- • New competitor entering space
Coverage Alerts
- • Missing from relevant queries
- • Reduced mention frequency
- • Geographic blind spots
Alert Delivery Channels
| Channel | Best For | Response Time |
|---|---|---|
| SMS/Text | Critical alerts | Under 5 minutes |
| Detailed reports | Under 30 minutes | |
| Slack/Teams | Team collaboration | Under 15 minutes |
| Dashboard | Continuous monitoring | Real-time |
Implementation Best Practices
1. Start Conservative
Begin with fewer, high-value alerts and expand gradually to avoid alert fatigue.
2. Define Clear Ownership
Assign specific team members to different alert types for faster response.
3. Create Response Playbooks
Document step-by-step procedures for each alert type to ensure consistent handling.
4. Regular Alert Audits
Review alert effectiveness monthly and adjust thresholds based on patterns.
Sample Alert Configurations
Critical Alert Example
IF sentiment_score < 40% AND mentions > 100
THEN send_alert(priority=“critical”, channel=“sms”)
Competitive Alert Example
IF competitor_mentions > brand_mentions
AND query_type = “comparison”
THEN send_alert(priority=“high”, channel=“slack”)
Set Up Intelligent Alerts
Whiteship’s AI-powered alert system learns your patterns and reduces false positives while ensuring you never miss critical reputation changes.
Configure Your Alerts